
20 Cochlear Update | FM Solutions
Problem
troubleshooting tiP: sound
Processor
troubleshooting tiP: fm
receiver
troubleshooting tiP: fm
transmitter
troubleshooting tiP:
environmental/
listener
Interference • If using a neckloop receiver
and experiencing interference,
decrease the sensitivity level
to no lower than 8
• Ensure receiver is synchronised
to transmitter
• Change channels (use channel
finder on Phonak inspiro/
Channel Wizard on the Amigo
T20/T30) and resynchronise
• Evaluate the room for sources
of interference and reposition
listener away from high-power
electronic equipment, larger
electronic installations and
metallic structures
• Increase the distance to the
electrical appliances like
fluorescent lights or TV screens
to minimise interferences
picked up by the telecoil or
microphone
• Reposition listener closer
to the speaker (e.g. seating
towards the front of the room
is recommended if the speaker
spends most of time there)
Decreased operating range • Unwind microphone cable
completely
• Change channel and
resynchronise
• Reposition listener closer
to the speaker (e.g. seating
towards the front of the room
is recommended if the speaker
spends most of time there)
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