
21 Cochlear Update | FM Solutions
Problem
troubleshooting tiP: sound
Processor
troubleshooting tiP: fm
receiver
troubleshooting tiP: fm
transmitter
troubleshooting tiP:
environmental/
listener
Equipment does not respond
to commands
• Check batteries
• Check connections
• Check that buttons are not
locked and processor is turned
on
• Check that controls or
functions are not disabled or
locked on receiver
• Check key lock is not enabled
• Check that transmitter and
receiver are synchronised
• Ensure that transmitter
and receiver are within the
synchronisation range when
synchronising
• Rebooting:
−Reboot Phonak inspiro (Press
4 corner buttons at same
time)
−Reboot Phonak ZoomLink+,
SmartLink+, EasyLink+
(Press all 3 buttons at same
time)
−Reprogram with toaster (If
Phonak)
Activated loop already in room • Ensure the telecoil is activated • Switch off neckloop receiver
when you enter a room with
an activated loop system
• Try a few locations in the room
to detect the best signal for
the induction loop signal
troubleshooting
information
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